# What is Mava?

Mava is a customer support platform for community-first organizations. Hundreds of web3, AI, gaming and SaaS companies already use Mava to help support their communities.

Mava has an AI bot that can automatically respond to commonly asked questions in public Discord channels, Telegram groups, and Slack channels. It also features a customer support dashboard that integrates with Discord, Telegram, your website, and email, allowing teams to consolidate all support requests into a single shared team inbox.

Mava is currently used by brands such as TikTok, Eigen, Etherfi, Cosmos, Alchemy, 1inch, DeGods, Sushi, Whale, Tonkeeper and many more.

## Promo video

{% embed url="<https://www.mava.app/video>" %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://mava.gitbook.io/mava-docs/introducing-mava/what-is-mava.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.