> For the complete documentation index, see [llms.txt](https://mava.gitbook.io/mava-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mava.gitbook.io/mava-docs/the-support-inbox/how-to-copy-a-users-telegram-discord-id-or-email-address.md).

# How to copy a user's Telegram/Discord ID or email address

You can copy a user's Telegram ID, Discord ID or email address (depending where the ticket originated from) by double clicking on a users avatar within the message list. Once you've double clicked on the user's avatar you'll see an 'ID Copied' confirmation on the top right of your screen. 

<figure><img src="https://2748965171-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FTebv3SzLbdQL5VOCHzvx%2Fuploads%2F90ma0hEV5zBnZyefxmZ1%2Fimage.png?alt=media&amp;token=48c84f3f-00e4-439d-a950-1190891aa7c9" alt=""><figcaption></figcaption></figure>