Create custom launch event
Learn how to create a custom launch event
Before you get started
Make sure you've already created a Mava web chat from the integration section
How to create a custom launch event
There are a few use cases where you may want to trigger a custom launch event for the Mava Web Chat Widget. A custom launch event allows you to trigger the widget to open from an event other than clicking the default Mava launcher.
Simple
Add id="mava-webchat-launcher"
or class="mava-webchat-launcher"
to any button on your website, depending on whether you want a single instance or multiple buttons to be able to trigger the web chat open event.
For example:
Or...
The buttons or elements but me loaded on the page before the Mava web chat script triggers. If your setup is more complex - which is sometimes the case with SPA's or if you're delaying the load of the widget, you may need to use our custom function.
Advanced
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