> For the complete documentation index, see [llms.txt](https://mava.gitbook.io/mava-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mava.gitbook.io/mava-docs/getting-started/integration-setup/email-setup.md).

# Email Setup

You can manage email support from your Mava dashboard using a support email address.

Mava supports email forwarding and fully custom email domains. 

Once you've set up a custom domain, all emails from Mava to your customers will come from your own domain e.g. <support@example.com>. If you haven't set up a custom domain then emails will come from @mava.email.&#x20;

## Getting started

1. Navigate to the [Integrations page](https://dashboard.mava.app/dashboard/admin/integrations) within Settings and select the ‘View & Edit’ button on the email integration option.&#x20;

<figure><img src="/files/TIYcNSHgBFFZ2wUKR8gl" alt=""><figcaption></figcaption></figure>

Once within the email integration page, you'll see four sections:

1. Customize your Mava support email address
2. Setup email forwarding
3. Configure custom email domain
4. Auto-response email&#x20;

<figure><img src="/files/yN41G2JPBb3hGkrqVSCv" alt=""><figcaption></figcaption></figure>

To link your existing company support email to Mava follow our [Email Forwarding](/mava-docs/getting-started/integration-setup/email-setup/email-forwarding.md) guide. After you've set that up you can then configure your custom email domain so that all emails *from* Mava to your customers are sent from your own domain. Follow the [Custom Email Domains](/mava-docs/getting-started/integration-setup/email-setup/custom-email-domains.md) setup guide.\
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When you're done we suggest turning on the auto-response email. Once you enable this, the first email a user sends to your team will trigger an auto-response.&#x20;

This is designed to provide useful information to your users and also manage their expectations around your team's response time. For example you could include a link to your FAQs and let them know your team will aim to respond within X hours/days.

<figure><img src="/files/eVzl4Vpe9OpJnDXQI8E6" alt=""><figcaption></figcaption></figure>

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