Mava Docs
  • 👋Introducing Mava
    • Book a demo
    • What is Mava?
  • 🟢Getting Started
    • Create a free account
    • Integration Setup
      • Web Chat Setup
        • Automatically capture custom user data (SDK)
        • Automatically open the web chat on page load
        • Create custom launch event
        • Hide web chat icon
        • Delay script load
        • Customize the position & Size of the Web chat
      • Discord Setup
        • Discord Ticket Setup
        • Discord Public Channel AI Setup
        • Changing the Discord Bot Name
        • Automatically add users or all users with a role into a Discord private thread
        • Responding to tickets within Discord
        • Discord Thread Limits & Archiving
      • Telegram Setup
        • Telegram Group Ticketing
      • Email Setup
        • Email Forwarding
        • Custom Email Domains
    • Inviting Team Members
      • Transferring account ownership
      • Existing Wallet User - How To Verify Your Email
    • Linking your Discord Profile to Mava
    • Chatbot Builder
    • Attributes
  • 🔄Ticket Automations
  • 🤖AI Support
    • AI Training
    • Private Support Ticket AI
    • Public Discord Channel AI
    • Public Telegram Group AI
    • Public Slack AI Channel
  • 🔗Webhooks & API
    • 🪝Webhooks
      • 📋Schemas
      • 🔐 Webhook Security Guide
      • 📩Deliverability
    • 💻API
    • No-Code Integrations
  • 📥The Support Inbox
    • Inbox Keyboard Shortcuts
    • Ticket Status
    • How to create a custom inbox view
    • How to copy a user's Telegram/Discord ID or email address
    • Tags
    • Changing your team's workspace name
  • 🎟️Ticket Behavior & Settings
    • How to open a ticket in Discord
    • Spam & Ticket limits
    • Auto-Resolve Tickets
    • Re-opening Resolved Tickets
    • Discord Threads & Limits
    • Discord Ticket Transcripts
  • 🔔Notifications
    • Personal Notifications
    • Team Notifications
  • 💲Price Plans
    • Pricing FAQs
  • 💸Affiliate Program
  • 📱Using Mava on Mobile
  • 🔐Data Protection & Security
  • ✅Going Live Checklist
  • ⚠️Workspace Account Deletion
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Introducing Mava

NextBook a demo

Last updated 8 months ago

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Hey, welcome to Mava! We're excited you're here and can't wait to help you get started.

We've built this guide to help setup Mava and learn about all it's features. If you're new here, we recommend heading over to the section first and then exploring the other sections like to get an overview of Mava's key features.

If there's anything missing or you need help from the team please don't hesitate to either or reach out to us via our web chat (bottom right of your screen) or via our .

You can learn more about the Mava team on our website or watch our product demo video here:

👋
Getting Started
The Support Inbox
Book a demo
Discord
here